Cost guide
How much does an IT department cost a small business in Egypt?
Most owners count IT cost as one salary. The real cost has many hidden lines. This guide shows how to calculate it step by step, and compares it with a fixed monthly plan.
The real cost of an in-house IT employee
- Monthly salary × 12 months.
- Insurance, taxes and benefits the company pays on top of salary.
- Annual bonuses and profit share.
- Tools, software and licences they need to work.
- Hiring and training cost, and the time until they learn your network.
- Leave and absence: work stops or you pay a stand-in.
- The cost if they leave: knowledge and passwords may leave too.
The formula
Annual cost = (salary × 12) × (1 + insurance & benefits %) + bonuses + tools + hiring & training
Run it with your numbers in the IT employee vs CNS calculator ←Costs people forget
- Downtime when the internet or a server fails: every hour, staff sit idle.
- IT work done by a non-specialist "because they know computers".
- Data loss without backup.
- Projects done wrong and redone: network, Wi-Fi, CCTV.
The cost of a CNS monthly plan
A fixed monthly fee, written in the contract, with no insurance, hiring or training:
- RemoteRemote support only3,500 EGP / month
- Essential1 visit / month5,000 EGP / month
- Standard2 visits / month6,000 EGP / month
- Business4 visits / month8,000 EGP / month
- Plus6 visits / month12,000 EGP / month
Every plan includes remote support 8 hours a day, 5 days a week, a ticketing portal and a monthly report. Visits are up to 4 hours. Prices are indicative; final offer after a free assessment.
When is an in-house employee cheaper?
If your company is large and needs someone on site all day, every day, an employee can make sense. Even then, companies use CNS to back them up during leave and big projects. If you need a resident engineer, we can prepare a custom offer.
Read next: how to choose an IT company in Cairo
Frequently asked questions
What is the lowest cost of IT support for a small business in Cairo?
At CNS, remote support is EGP 3,500 per month, and plans with on-site visits start at EGP 5,000. The final price follows a free assessment.
Do plans include licences or hardware?
No. Plans are a support and management service; licences, hardware and projects such as networks and CCTV are quoted separately.
How do I know which plan fits?
Get an estimate in the calculator, then we run a free assessment and confirm the right plan.